The Ignoring of Technological Advancements by Engineering in the Pump Business

Why Engineers ignore new technology is beyond my comprehension by John Callaghan

I have the utmost respect for engineers and their profession. But when it comes to their reluctance and avoidance of utilizing new technologies in the pumping business, I just don’t get it. Why is new technology ignored?

Why — is that old school way of doing business is easy. They have taken the information and specifications that have been given to them by someone my age who took the information from someone their age and essentially this goes back to 1970 when these guys were regarded as the greatest engineers of all time. And they probably were for their time.

Consider the technological advancements that have happened since then? Our phones are no longer rotary dial, our phones are no longer landlines, we no longer watch black and white television, we no longer need to watch shows live because we don’t have the means to record – in effect technology has allowed us freedom of time and movement. Why are New York City engineers still specifying pump systems that were invented in 1960?

I have no idea.

If I mention variable speed drive to an engineer, they start breaking out in hives if they were born before 1995. They don’t know them, they don’t understand them.  I have engineers, especially HVAC engineers, who will not specify a variable speed drive without a bypass.

The fact is the failure rate is less than 1% and of that 1% all have been due to user error.

The reality is that most engineers don’t know pump systems.

These systems are not something that they learned in their degree programs at college. I am happy to teach about pumps. Call me at 93-632-8036, if you would like to learn. I can teach you in your office, I can teach you at my company building in Hackensack, NJ. I can teach you the simplicity of these variable speed drives.

I don’t care if you are filling a tank or keeping constant pressure on a building or pumping out a tank that holds rainwater. The same drive will work. The transducers will change. Hudson Yards Tower A needs 600 pounds of pressure in the basement to reach the top with 40 pounds on the roof. That was during the construction which is a critical time period for any building and if water goes down during construction, you are only stopping let’s say 900 people from working everyday. I had a contract for Number 1 World Trade Center, commonly known as the Freedom Tower. My contract was to supply constant pressure during the construction for 4 years. How did I do this — through variable speed drives and transducers. If done correctly, these systems are extremely reliable.

Callaghan Pump and Controls, Inc. produces its own variable speed drive pump systems using Yaskawa Drives. These reliable systems will serve your pumping needs utilizing the technological advancements that have been ignored. If you have a system that is kept dry, which we aim for by placing our drives in control panel enclosures and placing the cooling fins which are heat syncs and the fans outside of the control panel and building a cover with vents over top of that. If you have a drive failure within the first two years of operation, I will replace the drive. Call me at 973-632-8036.

Domestic Water Booster Pump Systems in New York

Callaghan Pump and Controls, Inc. is a master distributor of pumps in the five boroughs of New York City. We sell Aurora fire pumps, and we sell Callaghan brand domestic water booster systems and tank filled systems.  We do not install these systems but we sell them to licensed plumbers, licensed sprinkler fitters. We help in the selection and sizing of domestic water pumps and we guarantee that our sizing calculator works. If you put in one of our domestic water variable speed pump systems and it does not satisfy your demands we will replace it free of charge (not including freight). Our systems are characterized by some key features.


We only use Yaskawa variable drives. The model is iQpump1000. When we receive the drives from the factory, we cut a hole in the back of the control panel to make sure that the heat sink and the fan to cool the heat sink are outside of the control panel thus increasing the life of the variable frequency drive significantly.


Variable frequency drives (VFDs) are essentially mini-computers that handle communication within the system. They read a signal from a transducer which is installed in the discharge pipe and it sends a signal to the drive saying, “hey, water pressure is too low, speed up” or “hey, water pressure is too high, slow down,” and  if no one is using water, “stop.”


These drives are called smart drives. They have the ability to talk to each other, up to 6 drives. The micro-drives can have up to 4 talking to each other. So if one drive has pump 1 going at full speed and it is not satisfying the demands of the building, a second pump will start. The pumps will work together at the same speed to satisfy demand.  If both pumps are going full speed and they are still not meeting pressure (typically 80 psi), a third pump will start.


I cannot emphasize enough how important it is to use smart drives. There is a lot of technical jargon that goes along with that but what is most important to know when buying drives — a smart drive can interpret the signal from the transducer all by itself and has the ability to call a second, third or fourth pump by itself.  Cheap and inexpensive drives require a third party box (a small piece of equipment called a PLC, programmable logic controller) that is a huge red flag. If someone is selling you a domestic water booster system or tank fill that has a PLC in it you are buying 1980s technology. The problem with these systems is that every PLC is programmed differently by different people. If something goes wrong, you are at the mercy of that individual programmer. If he/she is not around, on vacation, or no longer employed by the company, you are out of luck. When you use Yaskawa iQpump1000, there are 15-18 degreed engineers on the technical hotline at Yaskawa that can help walk you through any problem. Simply give them the serial number on the VFD and they can walk through making changes, resetting the drive, etc.  They are there to help whatever the situation calls for or needs.


Another advantage of smart drives is your ability to adjust them. If you would like to raise or lower the pressure, you can do that from the keypad or with the additional BART system you can make these changes remotely from your cell phone, laptop, or any similar device with an internet connection.


I have a 50-gallon drum that has already been emptied once and I am now filling it a second time with cheap drives and cheap PLCs from other companies who installed them and in 5-7 years they have failed. I take them out and throw them in the drum to remind myself of the garbage that other people sell.  Callaghan Pump will never supply a VFD with a PLC in it. We used to do so until we discovered the invention of smart drives.  We switched even though the drives were more expensive.  Typically, cheap drives cost between $100 – $200. An intelligent drive, which are produced by a few companies, for a 5hp can run between $800 -$1200, but you don’t need a PLC or the additional wiring. In my opinion, if you keep it simple, the less parts the better, the fewer things to fail. The initial outlay saves future costs of repairs and replacements, as my 50 gallon drum illustrates.


Call us to find out how we can help you with your domestic water booster system needs in New York.


The Reliability of Variable Speed Booster Pump Systems

Callaghan Pump and Controls, Inc. professes the reliability and desirability of variable speed drives for your pumping needs. These systems deliver pressure and water to clients. We currently produce our own systems using Yaskawa drives. These pumps are designed to operate in a mechanical room not in a submersible well. The decision to produce our own systems was the result of a failure of one of our purchased systems at Number 1 World Trade Center, commonly known as the Freedom Tower.


At the time, we were contracted to provide constant pressure during the construction for 4 years. We were a distributor for a company called Quantum Flo. During the time, I am sad to say we had two explosions. Both explosions were due to the manufacturer putting submersible pumps in a pipe and bringing the power outside. To deal with leakage, they put a rubber cork through which they had drilled holes so that they could contain water pressure. When they could not contain it, they decided to place a stainless steel plate behind the rubber cork so that the cork could be compressed more. It was a great idea until it didn’t work.


The next decision was to compress the rubber more by tightening down on the bolt (jam nut). When the jam nut was tightened down, the stainless steel washer was spun. This washer had 4 holes drilled into it for the conductors and when it was spun –BAM!  60 amps, 480 volts, blew up in my face!

I have the wire and jam nut to prove what I am saying. I keep it at my shop. I will show anyone. That is the reason that I started producing Callaghan Pump and Controls variable speed systems. These systems are reliable and safe. We have not had an explosion since we started producing our own systems.

Directions for Installing Sensing Lines in Jockey and Fire Pump Systems


Both fire pump system and jockey pump control panels get their run signal the exact same way through a half inch non-ferrous pipe commonly referred to as a sensing line.

Sensing lines should be piped the exact same way on both the fire and jockey pumps.


Installation of Sensing Lines in Fire Pump Systems


The concept is for the fire and jockey pump control system to sense the pressure through the use of 2 orifices(commonly drilled into ½ “check valves) on each sensing line at a distance of a minimum of 5 feet separation which will reduce water hammer which can damage the electronic transducer and the controller. Each orifice should be drilled into the two check valves on each sensing line for a total of 4. The orifices should be 3/32 inch holes drilled into check valves. These valves should be installed in these pipes without damaging the device used to change water pressure into an electronic signal. The arrow on the check valve must face away from the control panel.

The old method was to connect the sensing lines to mercoid switch, but as you can tell by the name this contained mercury, which is no longer allowed. The manufacturer came out with a mechanical non-mercury switch, but while they were inventing this switch, technology surpassed them and transducers are now the approved method of converting water pressure to an electronic signal. The majority of fire pump control panel manufacturers use electronic transducers to sense pressure. Jockey pump control panels are a little more liberal because jockey pumps are not directly required by code. But the code also states that you cannot use the fire pump to maintain system pressure– therefore, unless you plan to use gravity to maintain pressure, you need the jockey pump even though the code does not require it since system pressure needs to be maintained.

Sizing the jockey pump is a simple procedure.  It is strictly 1% of the fire pump’s flow and 110% of the fire pump’s pressure.

Transducers use a small rubber diaphragm, a spring, and an extremely small circuit board which converts the position of the spring to an electronic signal. If the spring is compressed, the pressure is high and if it is relaxed the pressure is low. But because transducers do more than turn the pump on and off, we can also scale the amount of spring compression to give us an effective pressure read out. While these transducers represent a change in fire protection, the method of how we send the system’s pressure to them has not changed. The method of piping to the transducer is the same as it was for the old mercoid style.

The first part is understanding that the jockey pump and the fire pump need to be located on the high-pressure side of the fire pump piping. Generally, the layout will be the pump suction or inlet, the pump discharge or outlet, and then you must pipe onto the fire pump discharge piping a ¾ “casing relief valve. This valve needs to be piped into the discharge side of the fire pump, but it must be installed before the fire pump check valve. If you pipe it after the fire pump check valve it will continue to pump water until the discharge pipe equals the same pressure as the valve was adjusted to.  The new casing relief valves that Aurora Pumps uses, Cal-Val Model 55L, are absolutely spectacular. L stands for UL which designates a valve used specifically for fire pump use and is insured for the same purpose. Please note that there is an arrow on this valve which indicates the direction of flow. The arrow points to the drain, not to the pipe.

Do not install any isolation valves on this relief valve. If the valve drips, clean it. You can service it by closing the main isolation valves.  If it does not seal completely anywhere in its adjustment range, you must repair it (kits are available) or replace it. It is very important that the discharge of this valve be piped down 3-6 inches into a funnel if an air gap is required or below the pump room drain. Make sure the drain cover or screen has a hole in it so this drain from the valve doesn’t spray all over the place. People get upset when their basements flood. I have seen flooded basements more than once, most recently to the tune of $30,000 in damages. The valve is doing its job when it is dumping water and if it is not piped correctly it can cause flooding and possibly significant resulting damage.


Checklist for Installation of Sensing Lines in Jockey and Fire Pump Systems


  • Both fire pump and jockey pump sensing lines are piped exactly the same with separate connections.
  • Non-ferrous material is used for the sensing line (bronze, stainless, or copper).
  • Both lines have 2 orifices drilled into check valves at least 5 feet apart
  • Size of the orifice in check valves is 3/32 inch
  • Arrows on check valves point away from the control panel
  • Size of sensing lines are ½”
  • Jockey pump is installed on the high pressure side of the fire pump piping.
  • Fire pump is installed on the high pressure side of the fire pump piping.
  • A ¾” casing relief valve has been installed on the discharge side of the fire pump before the fire pump check valve.
  • The direction of the arrow on the casing relief valve is pointing towards the drain.


Domestic Water Pump Sizing and Pressure Needs

If you ask us at Callaghan Pump and Controls what physical size your pump system will be, we try to keep our package systems as compact as can be. On a standard 1 horsepower up to and including 15 horsepower systems with flows anywhere from 10 gallons/minute to 200 gallons/minute, we can build a duplex system. Our ¼” thick stainless steel base is 30.25’ wide by 36” long. That duplex system includes two pumps, a metal stainless steel stand for the control panel that comes installed, suction and discharge copper headers. The system automatically comes with loss of prime shut down, low suction pressure shut down, and high system pressure shut down. So if the pump is discharging 80 pounds and your street pressure were to go up to 80 for some reason, your pump would not run as it will let street pressure flow through it while you save the electricity. You can change pressure at a click of a button and, if,  for some reason, you feel you might be adding to the existing building you can order a duplex on a triplex base. So you will have three spots for three pumps, but right now while the building is still small and you only need two pumps. The extra space provides you with the ability to add the third pump in the future as your pumping needs increase. There is usually always room in the control panel for another drive mount. Especially in New York City, we make the system as small as possible as real estate is at a premium.

I don’t know of anyone who makes a more compact triplex domestic water booster system (a package with three pumps on the skid). The header can be 2”, 3”, 4”, 6’; header size depends on flow. The more flow, the larger the suction and discharge pipe. The easy way to remember sizing is 2” is good to 200 gallons/minute, 3” is good to 300 gallons/minute and so on. There is a chart that we can share with you if you call Callaghan Pump. While we are located in Hackensack, New Jersey, we do 90% of our sales to the 5 boroughs of Manhattan. Coincidentally, that also seems to be the area where the majority of tall buildings are located in our country. So it has been an ideal location for our company learning very quickly about what works and does not work in a highrise building. This is not to say that our systems would not work just as well in a low rise building.  

Administrators of low rise hotels and other two – three-story buildings often question why they need a pump — the answer is that it comes down to volume. Unless you run a 12” water main in from the street, chances are that you will need a booster pump; if you have any more than 30 apartments, you will need to boost the pressure up or run very large pipe in from the street. A lot of times, you look at the price of copper or stainless steel piping and if you can save $100,000 on the pipe, it pays to put in a $15,000 pump system. So why not do it? They are certainly easy to maintain; parts are readily available anywhere. All major pump manufacturers have a pump that will bolt right down to our skid. Should these pumps ever cause you problems, parts and pumps from the major players in the industry will fit. We use very simple methods for our control system; they all operate off of ¼ “ female national pipe thread(NPT). You first install a ¼” ball valve to isolate any transducers that might require replacing 10-20 years down the road. You then put in either a T or a transducer. You can either put the transducer on the header or run the wire into the Callaghan Pump Domestic Water Booster System control panel.  Customers in NYC, the Bronx, Brooklyn, Queens, often prefer them inside the control panel;  you just have to remember to drill a ¼” hole in the bottom corner of the electrical control panel so that if water were to ever leak in, it will then have an easy method to drain out of the control panel.

Callaghan Pump and Control has over 900 systems in the 25 miles radius of Times Square.  We have very few, if any, premature losses or breakdowns. This claim is based upon the idea that we consider 50,000 hours to be the standard run time for our equipment. The motor bearings are roughly the same. If you go with our standard 5 horsepower system, we always keep everything in stock to service these systems: we have transducers, we have variable speed Yaskawa drives– Model IQ Pump 1000,  and we always have motors.

Call Callaghan Pump and Controls any time you like for a free quotation.

Domestic Water Booster Systems by Callaghan Pump

Callaghan Pump and Controls builds pump packages and we do so with real estate and space constraints in mind.  We build a domestic water booster system more compact and quieter than anybody else’s system on the market. We design systems not just in New York City but we build systems for any building in any state, or any country in the world.  As long as you have AC power, we can build a system for 60 Hertz as in USA or 50 Hertz as in other countries. -regardless, we build packages as tight and as close as we can possibly make them.


To deal with the noise issue, we do prefer using Ebara pumps because they seem to have the least amount of noise complaints.  When you move water you will make noise.  How much noise and if is it going to be a concern is always a big question. While I have documented cases where our pump systems are a full two numbers quieter than the majority of our competitors, we find it doesn’t hurt to wrap the pump end of our systems in the 1-1 ½” black soft foam rubber.  This really helps to quiet the noise down. Whatever pump system is used, it should have all the headers (the suction and discharge pipes that carry all water into and out of a booster system) wrapped in insulation not just for noise but also to help with condensation.


We manage the space issue by building compact packages. When we build our package, the diameter of the pump when using a vertical multi-stage is established by flow. The larger your flow, the larger the diameter of the vertical multi-stage pump. To determine your flow you need to determine your usage- and we can calculate exactly how many gallons per minute your building will need.  You just need to tell us exactly what will be in the building that uses water: number of kitchen sinks, number of toilets, number of dishwashers, number of washing machines, number of showers and baths, number of utility and slop sinks, number of bars, etc. — anything that uses water– you tell us. Once flow is established, for example 100 gallons per minute is very common, you next need to determine how much pressure is desired for your domestic water system.  We speak of pressure in terms of either foot of head or PSI. So if you want 100 gallons per minute and you are boosting the pressure 40 pounds your pump might be 40” tall. If you need 250 PSI discharge, your pump might be 5 feet tall. While you can use the same pump in each circumstance, the higher PSI will require more impellers to move the water and, therefore, will be taller/longer and the horse power requirements do increase, but we are still able to keep the system on the same size stainless steel base. In this way we provide our customers with the quiet and compact packages they are looking for.

Basic Rotations of Pump Control System

When starting any pump or working with any pump control system, whether the pump be a VFD pump, or an HVAC pump in New York being driven by a drive or an across-the-line starter, it is very important to know the basics first. Number one, make sure the water is onto the pump. If the pump and motor are coupled in the middle, called flexible coupled, make sure the two are aligned. You must make sure that motor end and the pump end are between 5-7 thousandths aligned directly to each other through this at least with a dial indicator, if not laser. When you do an alignment, you must make sure the pump is installed, that water is in the pipe, that the pump has been settled. Do the alignment and then grout the base.

The very next step would be to check the rotation of the pump. In New York City, we were sent to 15 different Manhattan mini-storage units to make sure that pumps were being tested properly. 3 of the 15 pumps that were in operation for over 20 years were running backwards. These same pumps “passed” their flow test. In reality, they did not pass the test; they were not being tested correctly. Callaghan Pump does not lie on our tests of pumps and pump control systems. Pumps either pass or fail; we don’t cheat. Many companies either do not know how to test properly, or fill out the paperwork from the previous year and send it on.

Always make sure rotation is correct, that’s vital. If it is a fire pump, and you get rotation set correctly, you must check if there’s a transfer switch. Make sure the pump rotates the correct direction when it is being fed by the generator, the backup power. These are the basics for all VFD driven pumps. You can change rotation in the drive itself; there is no need to change the wires. This is true of Yaskawa drives; it’s a simple, fast fix. If you are using a starter, you have to physically change two wires. With regards to fire pumps, once you set the rotation and tell the controller the rotation is correct if the power supply gets cut or is hooked up backwards, it will set a phase reversal alarm. These are just a few basics of pump control systems. There are many others. We will follow up in future articles.

Fire Booster Pump Systems – Some Key Aspects You Must Know

When it comes to fire booster pumps in New York City or any city, all fire pumps rely on two features to simplify matters–  a jockey pump and sensing line. The jockey pump keeps the fire pump system pressurized.  It is what does the work all of the time. If you have leaks, and you will, the jockey pump fills the system back up. It is very simple to size a jockey pump.  It is sized 1% of the fire pump’s flow. If the fire pump runs at 1000 gallons a minute, your jockey pump is 10 gallons a minute. The pressure of the jockey pump should be 110% of the fire pump’s pressure. So if you have a 1000 gallon a minute fire pump at 100 PSI, your jockey pump is sized at 10 gallons a minute at 110 PSI. No exceptions, no reason to go bigger. You do not want bigger. You do not want your jockey pump fighting the fire.

The second key feature of the fire booster pump system is the half inch sensing line going from the high-pressure side of the fire suppression line to the fire pump controller. This sensing line needs to be non-ferrous– brass or copper- and it needs to have two check valves or orifices 3/ 32” large. 3/32” is a very small hole for a reason you don’t want a half inch pressure going into a control panel should the diaphragm to break on the pressure transducer or the burden to break inside a Mercury pressure switch. You only need to sense the pressure in order to trigger the fire pump to start. Those two orifice check valves or orifices of any kind with a 3/32” hole in them need to be five feet apart. The two check valves or orifices are needed to stop any kind of water hammer when the pump shuts off, you don’t want the pressure bouncing and slamming up against the pressure transducer that could cause it to rupture and fail. Make sure, if you use a check valve, the arrows face away from the controller. Also, make sure that the check valves are at least five feet apart and the hole that you drill in the flapper 3/32 inches. Clean it out before you put it in — the small chips can clog the hole. When you tie into the fire pump controller bring your sensing line in so that it Ts up to the controller The bottom of the T should have a valve and a gage, then a valve,  then a plug –this is where you test your fire pump.

Aurora Fire Pump Necessities for Fire Pump Package Systems

This article is not merely limited to Aurora Fire Pumps but it also applies to all brands of fire pumps including: Peerless, Patterson, Allis Chalmers, etc. Customers need to know many different things about their fire pump systems, but when it comes every Aurora Fire Pump package system or individual Aurora pump parts, it is very important to remember two main points.  

First and foremost, please remember, all fire pumps, no matter the manufacturer- Peerless, Patterson, Aurora, Allis Chalmers, etc., that are horizontal split case or vertical in-line must have packing.  Therefore, they drip all of the time. The packing is made up of several different materials but now they are non asbestos. Most fire pumps will have six rings of packing. If it is a horizontal split case there will be six rings of packing on both sides of the shaft and in order to keep the shaft lubricated water needs to drip past the shaft to keep it lubricated. When people  such as maintenance crews, etc. are inside the building, they see the drip and think that something is wrong. Often to fix what they perceive to be a leak, they will tighten down the bolts until the leaking stops.  That is absolutely wrong. You want 15- 40 drips per minute on each side of the fire pump. If it is an Aurora horizontal split case, packing will be on each side. If it is an Aurora vertical in-line fire pump, it will have packing on one side(the top side where the packing drips out).  Typically, when someone notices the fire pump leaking it is when the drain lines clog up. So it is preferable to blow out or vacuum the lines every three months or so. You get a lot of scaling and a lot of general dirt and dust that clog the drain lines.  It is recommended then that these drain lines be cleared out regularly.

The second point to remember when dealing with fire pumps is to remember that when a fire pump starts automatically it never stops until you press the red stop button on the front of the control panel. This is a new code that resulted after a fire occured in which only one sprinkler head was set off.  The pump satisfied pressure quickly so it shut down; the pump never restarted once the fire started up again. So that is why the code was changed. Fire pumps start automatically and stop manually now. You stop the pump by pressing the red round button on the panel. If you let go and it starts again, you either have a leak or a fire. Be very careful not to hold the disconnect lever down, because in the event there is a fire, you will be taking the fire protection away from the building.

These necessities apply to all fire pumps — Aurora Fire Pumps, Peerless Fire Pumps, Patterson Fire Pumps, Allis Chalmers Fire Pumps, etc.   

Sizing of a Jockey Pump for an Aurora Fire Pump System

The way to size a jockey pump for any fire pump system is the same no matter who the manufacturer is– Aurora or Peerless or Patterson, etc.  It does not matter who the makes it, the method of sizing the pump is the same. This applies to all systems.  For some reason some engineers believe that the larger the system the larger the jockey pump will need to be.

However, it is important to remember that the manner in which you size the jockey pump remains the same.  Simply stated sizing is 1% of the fire pump’s flow and 110 % of the fire pump’s head. For example, if the Aurora Fire Pump System  which is selected is rated 500 gallons per minute at 100 psi, the jockey pump needs to handle 5 gallons per minute at 110 psi. You can go slightly over or under this formula depending on what your exact pump curve can do. I would not do any less than 4 gallons per minute and I wouldn’t go any higher than 7 gallons a minute. The main reason is that you do not want the jockey pump fighting the fire; you want the fire pump fighting the fire.  

When it comes to pressure, the jockey pump needs to be able to do 10% higher than the fire pump. Adjustment of the Aurora Fire Pump System to  set up permanent operation is very simple. You run the fire pump at full speed with your suction pressure. So if the fire pump is rated 100 psi typically when it is running at shut off, meaning no water is being flowed, you might be 10% or 15% higher than that; this is called “no flow pressure,” the pressure when the pump is not flowing water.  Let’s say for this example suction pressure is 40 pounds and the pump’s rated maximum pressure is 110 psi. When you run the fire pump at full speed, the discharge pressure will be 150 psi. That is the pressure where you want your jockey pump to stop. The Aurora jockey pump should start 10 pounds less than that number. Again this does not just apply to the Aurora Fire Pump line.  It applies to every fire pump on the market.  If the maximum rated pressure of the fire pump is 110 pounds and you have 40 pounds coming in from the street, churn pressure is 150 pounds. The jockey pump stops at 150 and starts at 140.  You try to have the fire pump start 10 pound less which would be 130. Typically, you would program a stop pressure. It does not mean the fire pump is going to stop at that pressure; rather it means if the pressure is above that number the stop button will work.  So in this example, the jockey pump stops at 150 psi, starts at 140 psi, the fire pump starts at 130 and at pressures over 131 the stop button will work. That is how you size and program an Aurora Fire Pump System with jockey pump.